Privacy Policy
Crack BITS WILP enforces strict, transparent, and non-negotiable data privacy standards. This policy governs how we collect, process, protect, and handle your information across our website (crackbitswilp.in), student resources portal (learn.crackbitswilp.in), physical courier logistics, and direct communication channels.
1Introduction & Platform Status
Crack BITS WILP operates an independent educational resource portal, mentorship service, and publisher of student study aids, previous year solved question banks, and reference guides specifically curated for working professionals enrolled in Work Integrated Learning Programmes (WILP).
2Information We Collect
We collect only the minimum required information necessary to deliver physical study materials, provide digital downloads, grant portal access, and assist students with exam preparation:
Full name, email address, mobile/WhatsApp phone number provided during checkout, resource downloads, newsletter signups, or support requests.
Complete postal street address, landmark, city, state, and postal PIN code strictly used to courier spiral-bound books and hardcopy question sets across India.
Program specialization (e.g., M.Tech AIML, M.Tech DSE, M.Tech Cloud, Software Engineering, MBA) and semester enrollment to verify subject relevance.
Order IDs, Razorpay payment reference IDs, transaction timestamps, and invoice amounts. We never see or store your payment card or banking details.
3Zero Data-Selling Guarantee
Your contact information is strictly retained for our internal order fulfillment, courier dispatch status updates, digital download link delivery, and essential academic alerts.
4Payment Processing Security (Razorpay)
All financial transactions conducted through Crack BITS WILP are executed through certified, RBI-licensed payment aggregators, predominantly Razorpay.
- We do not record, process, retain, or store full credit/debit card numbers, CVV security codes, UPI PINs, or net banking passwords on our servers.
- All transaction handshakes are encrypted end-to-end via 256-bit SSL/TLS protocol directly within Razorpay's PCI-DSS Level 1 compliant infrastructure.
- Crack BITS WILP retains only the transaction reference identifier to reconcile your order and verify courier fulfillment.
5Courier & Logistics Partners
When purchasing physical spiral-bound question banks, formula sheets, or booksets, we share your shipping name, delivery address, postal PIN, and recipient contact number strictly with vetted express courier aggregators (such as India Post Speed Post, Shiprocket, Delhivery, or Blue Dart) solely to facilitate delivery to your location. These logistics providers are contractually and legally bound to use your data exclusively for packet transit and delivery dispatch.
6WhatsApp Communications & Direct Messaging
Students frequently communicate with us directly via our official WhatsApp desk (+91 86602 42841) to request sample question papers, confirm tracking numbers, or seek academic guidance.
By initiating contact on WhatsApp, you grant permission for Crack BITS WILP to respond to your specific inquiry, transmit sample materials or purchased softcopies, and provide order dispatch details. You can opt out of non-transactional messages at any time by replying "STOP" or notifying our support desk.
7Digital Asset Protection & Watermarking
All digital softcopies, previous year solved question banks, and notes provided by Crack BITS WILP are protected by copyright. To prevent unauthorized distribution, piracy, and copyright infringement on public forums or unauthorized channels, digital files may be cryptographically watermarked with the purchaser's registered email address or order identifier.
8Cookies and Analytics
Our website uses minimal standard cookies and log metrics strictly to maintain UI sessions (such as light/dark mode preference) and anonymous aggregated web traffic analytics. We do not use intrusive cross-site tracking cookies or invasive third-party ad behavioral monitors.
9Data Retention & Student Rights
We retain transaction records and order invoices as required under Indian commercial and taxation laws. You retain the right to review, update, or request the deletion of your personal contact records from our communication databases once active physical order deliveries have concluded. To request record deletion, email us at contact@crackbitswilp.in from your registered email address.
10Grievance Officer & Support Contact
If you have questions, concerns, or requests regarding this Privacy Policy or our student data practices, please reach out directly:
Refund & Cancellation Policy
Review our strict zero-refund terms for digital goods and physical damage replacement protocols.